This leash is cool in idea…but not very functional in my opinion. It’s a cool idea but wasting this amount of money on this leash was not ideal in hindsight. There are a lot of fail points on this leash and it’s just not comfortable to walk with. Rope is too rigid and the leash is a little noisy…I’d rather buy a nice light leather leash or anything else. The caribeaner weighs a bit, so rests on my dogs collar when healing. Good idea…just not for me
Quite honestly my favorite leash I’ve ever owned. Attention to detail and quality of product is extremely apparent. Great job tuenne!
Great leash. Strong and unique
The rope is VERY well-constructed with amazing design. You can tell a lot of thought went in to making these. Customer service was nothing short of spectacular as well, which is hard to come by these days. Strongly, strongly recommend!!
To start off I want to state Nicholas Miron as a Chief Executive should work on customer service. I had to check in to find out why my leashes hadn’t shipped yet, once I was told it was going to take an additional two weeks I was ignored for asking if they could compensate expedited shipping for the inconvenience of “quote lack of staff” two weeks went by so I followed up again to find out why my order still hadn’t shipped and also let Nicholas know I was ignored.. well I was still ignored. Another day passed after the date promised to ship where I received an email stating packing label created… and guess what, it sit for another two days before they shipped.. Go figure I received it finally and it was damaged. . I don’t want to even bother for a replacement, might get ignored again lol.
So sorry you are displeased with our customer service. We are indeed down one employee and are overwhelmed with a large volume of orders. Our ship date was 'Approximated' so sorry that we were overdue by 2 days. Unfortunately we do not offer upgrades on shipping.
As far as your scratched aluminum on your leash. That is totally unacceptable. We always stand by the quality of our product and are happy to send you a replacement.