Love the leash, went with a 5ft would probably get it a foot or two longer if I did it again but no complaints have used it almost everyday. The reason I’m giving it a 3 star is because the customer service is terrible! I have emailed or “chatted” through their website and I have never gotten a response some 30 days after my initial interest. However they still continue to blast my email about new products and what I should buy from them next…