I was irritated with my initial order. Item became "lost in transit" via the U.S. Postal Service. Despite it not being Tuenne's fault; Tuenne was quick to address my qualms by resending another product and double checking to see the order they were sending was identical. They even threw in a phone tab insert to demonstrate goodwill. They addressed my issue professionally and patiently. It is appreciated.
The product itself is wonderful. The purple lanyard has a nice spiderman colorway. I attach my keys on the opposite end of the carabiner. So when I sling the lanyard across the back of my neck the keys and the carabiner hang as counterweights to each other. The materials used do feel like they have a lasting quality. If you use your imagination , it can be many practical uses besides holding your keys /phone.
If there was one thing I'd change about the product it would be the locking mechanism on the carabiner. My personal preference would to open the carabiner ,simply. But I think others might like the extra locking feature.
