Love the camera strap - customizable by length and color. Just what I was looking for, thanks you Tuenne
I’ve owned a lot of camera straps from various brands (Peak Design, Clever, DSPTCH, TOPO, etc) and IMO the Tuenne strap could have been great however the Peak Design version of their strap has a horrible design flaw and could potentially be damaging to your camera. The problem is with how they designed the piece that connects the rope strap and the peak design attachment. First, if you look at the product pics you’ll see a black metal/aluminum ladder lock with red screws that sits above the peak design hardware. This metal piece has razor sharp edges and sits in a perfect position to scratch your camera’s LCD screen. If your screen flips out I highly recommend against buying this strap since it is inevitable that this sharp metal piece will hit your screen at some point. Second, the only thing holding your camera to the strap are a couple of tiny screws (the mini screws that attach the main anchor to the rope, and the red aluminum screws on the ladder lock). If any of these fail your camera is “screwed”. If you’re certain you need a rope style strap I would look at their non peak-design versions which dont have the poorly designed hardware.
We are very sorry to hear you are displeased with your strap. However, the “metal/aluminum ladder lock” you refer to with its “razor sharp edges” is not aluminum at all but rather a machined piece of Delrin PLASTIC that is filleted. In addition, the red 7075 aluminum screws have been tested and are more than adequate to support your camera’s weight.
Tuenne Customer Support
Totally cool strap that looks great with my Leica Q2M! Looking forward to using it but need to resolve a problem first. Bought the Peak Design version and while installing, I accidentally cross-threaded and stripped one of the red binding post screws. Could not tighten or loosen and ultimately had to cut it apart. Can’t find a place on the Tuenne site to buy replacement screws and no response to a message I sent. Hoping this will get attention and I can buy some extra binding post screws. Thanks in advance for your help in resolving!
Never was able to connect to my camera
Hi Sandra we would like to know how we can make this right. You stated you couldn't attach your camera to the strap?
Do you understand how this strap works? We made a youtube tutorial on how to attach your camera which is also located in the product description. Also very clearly we state in 3 different places this strap does not include the peak hardware and provide a link to where that hardware can be purchased.
Please advise on how we can rectify this and get your issues resolved. We try to maintain the highest level of support and transparency and strive for 5 star reviews. The 1 star will hurt our business!!
Build Your Own Peak Design™ Compatible Camera Straps